Reference

Open the Terms That Cover Your Account

Every rule tied to your account sits on this page — how a bKash, Nagad or Rocket transfer is confirmed, what we expect from you, and what happens if you close your wallet.

Plain English rulesOne page, current wordingCovers wallet and loginSupport contact listed
bn88bet Open the Terms That Cover Your Account
TALK TO US

Ask Us Before You Accept a Clause

Two channels take policy questions: the in-app chat inside your account and the support mailbox listed on our contact page. Both are staffed by a Bangladesh support team that reads the same terms you do, so you will not be bounced between departments. Have your registered mobile number ready — the agent uses it to pull up your account and check the wallet you paid from. Keep a screenshot of the bKash, Nagad or Rocket confirmation if your question is about a transfer, and we can trace it on the first reply.

Account Chat Open the chat from your logged-in wallet screen. The agent sees the same clause you are asking about, so a question on the terms usually gets a straight answer in the first thread.
Support Mailbox Write to the address on our contact page for anything that needs a paper trail, such as an account closure request or a name mismatch on a bKash transfer.
Wallet Trace Send the bKash, Nagad or Rocket transaction ID with your message. Matching it to your account wallet lets the team answer on the spot instead of asking you to write again.
HOW WE HANDLE IT

Browse How We Store and Protect Data

Your details live in one place: the account you created. We hold your registered name, mobile number and wallet references so a bKash, Nagad or Rocket transfer can be matched and verified, and we keep that record after closure only while a payment dispute or a legal duty needs it. Cookies on this site remember your session and language, nothing more ambitious. Login runs on a one-time code sent to your registered number, and that flow is the lock on the wallet.

Data We Hold Your registered name, mobile number, wallet reference and play history sit in the account record. That is what lets us match a bKash, Nagad or Rocket payment and settle a dispute later.
Cookies on This Site Cookies keep your session open and remember the language you picked. Clearing them signs you out, and you will need a fresh code before the lobby reopens on that device.
Login and One-Time Codes Each login sends a single-use code to your registered mobile number. If a code arrives when you did not try to sign in, reset the password from the security tab and tell support.
Changing Your Record Ask us to correct a name, number or wallet reference through the support mailbox. Anything touching payment identity is checked against your ID before an edit goes through.

Check the Answers on Account Rules

Most questions we get come down to four things: who can hold an account, how a wallet payment is verified, what happens at closure, and how to get a clause changed. The short answers sit below, and the full wording is in the section above. If your case does not fit a standard answer, message the support team with the clause you are reading and we will look at it directly.

Yes. Accepting the terms is part of registration, so the rules apply from your first login. If a clause does not sit right with you, do not finish registration.

Payment identity is how we confirm the money is yours. A mismatch stalls verification, and a Rocket or Nagad transfer sent from someone else's wallet may be returned instead of credited.

No. One account per person, and duplicate sign-ups under a second number are closed. If you have forgotten a login, message support to recover it instead of opening a new one.

Your record is held only while a payment dispute or a legal duty needs it, then removed. Ask the support mailbox for a closure and we confirm in writing once it is done.

They can, when a payment rail or a studio rule set changes. The current version posts on this page and applies from that moment, so read it again after any wallet update.

Message support with the game name, the round and a screenshot. Titles such as Baccarat Lightning or Slot Kingsway settle under the studio's own rules, and we take your query to them.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.