Reference

Your Data, Before You Open an Account

Our privacy policy tells you what we record when you open an account, send a bKash or Nagad deposit, and move through the lobby — in plain words, not fine print. Access stays subject to your local law and eligible regions.

OTP login recordsCookie controlsWallet referencesCopy and change requests

See the Lobby Read FAQ

What This Privacy Policy Actually Covers

bn88bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

What we hold is limited to what running your account actually needs. When you open an account, we store the name, mobile number and username you enter, plus the date you registered. When you fund the wallet, we keep the reference of that bKash, Nagad, Rocket

1
or Upay transfer and the matching amount, so your balance and any later withdrawal can be traced back to a real payment. Gameplay records — which slot rooms, live tables or cricket markets you opened, how long the session ran, and the device and browser you
2
used — help us spot unusual activity and keep your login safe. Two limits shape all of this. First, we collect only what a payment, a security check or a legal duty requires, and we do not sell your details to outside lists. Second, what we
3
may ask for, and how long we keep it, depends on the law where you are and on the regions we are permitted to serve. Access to bn88bet is not offered everywhere; it stays subject to your local law and eligible regions. When those rules change,
4
we update the text on this page so the version you read matches what we actually do. Your PIN, your one-time code and your wallet password stay invisible to our staff. Anyone who asks you for them is not us.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE KEEP IT

How We Store and Protect Your Records

Where your records sit and who can open them is the part most people want spelled out, so here it is in plain terms. Your account is tied to one mobile number and one login. Staff see only the fields a payment check or a support thread needs. Wallet references and gameplay logs are held separately from passwords, and the one-time code that opens a session is generated at login, not stored where it can be read later.

Account Data Controls

Names, mobile numbers and wallet references sit behind your login. Only staff clearing a payment, a withdrawal check or your own support thread can open those fields, and every view is traceable.

Cookie and Session Handling

A login cookie keeps you signed in on your phone, so clear it when you use a shared handset. Lobby analytics cookies are separate and can be refused in your browser settings.

Retention of Wallet Records

Payment references stay on file while your account is open, and for the stretch a dispute, chargeback or audit may need them. Once that window closes, the records are removed or anonymised.

Changes and Removal Requests

Ask us to correct a mobile number, close the account or drop details we no longer need. Send it from the contact form, then confirm your last wallet transfer so we can act.

ASK US DIRECTLY

Send Us a Privacy Request

Privacy requests go to a real desk, not a queue that never answers. Sign in first, because we can only discuss records with the account holder. From there, open live chat for anything urgent — a login you do not recognise, a mobile number that needs changing — or use the contact form under Help if you want the request on record. Either way, keep the mobile number and the last wallet transfer handy. That is what lets us confirm the account is yours before we touch a single field.

Live Chat Inside Your Account Sign in, open the chat panel and give us the mobile number on the account. Chat is the shortest route for a data question and keeps the whole thread attached to your profile.

Contact Form Under Help The form in your account logs each request with a timestamp. Write privacy in the subject line so it reaches the team that handles account records rather than general game queries.

Confirm the Wallet First Before we discuss any record, we may ask you to confirm the last bKash, Nagad or Rocket transfer on the account. That one step is how we prove the account belongs to you.

Questions You Ask About Your Data

The same handful of questions comes up on chat week after week. Here are the answers in short form, so you can settle a doubt without waiting on a reply. If yours is not here, the contact form is one tap away and we will answer it against your actual account rather than in general.

The transfer reference, the amount and the time, linked to your account. We never see or store your bKash PIN, and no member of our staff will ask you for it.

Yes. Send the request from the contact form with the mobile number on your account, then confirm your last wallet transfer so we can match the record to you.

Wallet and gameplay records stay while the account is open and for the period a dispute or audit may need them. Closed accounts are removed or anonymised once that period ends.

No. Studios receive gameplay events, not your phone number or wallet details. Your contact data stays with us and with the payment rails that process a transfer.

Update a mobile number or address in account settings after the one-time code check. For deletion, send the request in writing and we will tell you what must stay for payment records.

Yes, for login sessions and basic page behaviour. You can block them in your browser, though staying signed in on a mobile connection then becomes harder and you may need to log in again.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRoulette LuckWave InfoMurree Mountain Slots

Your Data, Before You Open an Account

How We Store and Protect Your Records

Account Data Controls

Cookie and Session Handling

Retention of Wallet Records

Changes and Removal Requests

Send Us a Privacy Request

Questions You Ask About Your Data

01 What do you store when I deposit with bKash?

02 Can I get a copy of my account data?

03 How long do you keep my records?

04 Do game studios see my phone number?

05 How do I change or delete my details?

06 Do you use cookies in the lobby?

Privacy Policy

Related pages

Related pages